Privacy and Data Protection

We are committed to protecting your privacy and being transparent about what data we collect and how we use it.

Information We Collect

• Account Information - Name, email, company details
• Support Interactions - Tickets, communications, and resolution history
• Usage Data - How you use our platform (anonymized)
• Technical Information - System logs, error reports, performance data

How We Use Your Information

• Provide and improve our support services
• Communicate with you about your requests
• Analyze usage patterns to enhance our platform
• Ensure security and prevent fraud

Data Protection

• We never sell your personal information
• Data is encrypted in transit and at rest
• Access is restricted to authorized personnel only
• We comply with applicable privacy regulations

Your Rights

• Access your personal data
• Request corrections or updates
• Request data deletion (where legally permissible)
• Opt out of non-essential communications

For detailed information, please review our Privacy Policy or contact us with any questions.